Undefeated Greyhound Bus Accident Lawyers
Authorities continue to investigate the devastating Greyhound bus accident that occurred on Memorial Day along I-70 East in Jackson, Tennessee. New details are emerging about the tragic crash, which officials have called a “mass casualty” event due to the scale of injuries and loss of life.
Greyhound Bus Accident Investigation Ongoing in Jackson, Tennessee
On Monday, May 26, 2025, a Greyhound bus traveling from Memphis to Nashville collided with a pickup truck on Interstate 70 East near Jackson around 6:30 p.m. The impact forced the bus off the road and into a ditch, killing two people and injuring nearly 40 others.
One of the victims, a bus passenger riding in a wheelchair near the front, was reportedly killed in the crash, according to witness accounts. The driver of the pickup truck was also tragically killed in the collision.
What We Know So Far:
- 32 passengers were on board the Greyhound bus, including a primary driver and a relief driver
- 2 people were killed: one bus passenger and the driver of the pickup truck
- 39 individuals sustained injuries
- 30 were treated at nearby hospitals
- 27 required ambulance transport
Multiple agencies responded to the event, including the Madison County Fire Department, the Tennessee Highway Patrol, the Madison County Sheriff’s Office, and MedCenter EMS.
The Tennessee Highway Patrol is now leading the investigation and is expected to release a preliminary report in the coming days. As authorities continue to examine the cause of the crash, survivors and families are left searching for answers — and accountability.
Survivors Describe Chaos, Smoke, and Fear in the Aftermath
Survivors are beginning to share harrowing accounts of the moments following the crash.
Mahdi Kassam, a passenger on the bus, told News Channel 3 in Memphis that the Greyhound lost control before striking the pickup truck and veering into a ditch. He described a scene of panic as passengers believed the bus was filling with smoke. Kassam escaped through a shattered window, but said many others were pinned and unable to move.
Another survivor, Melissa Shaffer, spoke with News Channel 5 in Nashville recalling how she and passengers were “thrown around” during the crash. She feared she wouldn’t survive and is now dealing with lingering injuries to her back and wrist.
9 Catastrophic Greyhound Bus Accidents in 6 Years
With a track record of securing the largest verdicts and settlements in Greyhound’s corporate history, our Greyhound bus accident attorneys know firsthand that the deadly Jackson, TN bus crash was not a freak accident. In fact, most Greyhound bus crashes are entirely preventable, and often stem from issues like driver fatigue, speeding, distraction, mechanical failures, and poor fleet maintenance. These are not isolated incidents, but symptoms of deeper systemic failures.
Over the past five years alone, Greyhound has been involved in a string of serious and often fatal accidents across the country, including:
- September 2020: A Greyhound bus collided with a pickup truck near Wichita Falls, Texas, injuring dozens and killing two
- August 2021: A Greyhound bus drifted off I-95 in Fredericksburg, Virginia and landed in an embankment, sending 15 passengers to the hospital
- August 2022: A Greyhound bus veered off Highway 99 in Tulare, California and flipped over, injuring 20, including several children — one of three major Greyhound crashes in California that year
- July 2023: A Greyhound struck three 18-wheelers parked along Interstate 70 West in southern Illinois late at night, tragically killing 3 passengers
While the cause of the Memorial Day crash in Jackson is still under investigation, Greyhound’s long history of negligence and repeated safety failures paints a familiar picture: one where profits are prioritized over people.
As the Tennessee Highway Patrol continues its investigation, lead investigators have reconstructed the crash scene and are in the process of examining the bus’s mechanical systems to determine what caused this latest tragedy.
Protecting Yourself After a Greyhound Bus Crash: The Three Most Important Things to Do Right Now
As victims return home, many may begin experiencing symptoms of serious injuries—especially to the back, neck, spine, or head—that weren’t immediately obvious after the crash. Some may also struggle with trauma and survivor’s guilt. If you were injured, you’re not alone—and you have legal rights.
At Zehl & Associates, we’ve recovered Billions for crash victims, including record-setting $18M and $12M settlements for Greyhound passengers. Our victories have forced industry-wide safety reforms and made the roads safer. We’re here to stand up, fight, and win for your family, too.
But time is critical. Here’s what you need to do now:
1. Contact an Experienced Bus Accident Lawyer Immediately
Greyhound and its insurance company are already working to protect themselves. You need someone fighting for you. From day one, our team helps clients get the best medical care, covers their bills and living expenses while their case is pending, and fights to maximize their recovery. We have the resources and experience to take on the largest transportation companies in the world and not only win, but set records.
2. Keep all of your medical appointments, no matter what.
Even if you don’t think your injuries are serious, many—like traumatic brain injuries (TBIs), spinal trauma, or internal damage—may not show symptoms right away. Any missed appointments or gaps in treatment can be used against you by the insurance company to downplay your injuries and reduce your compensation. Prioritize your recovery, follow all medical recommendations and document everything.
3. DO NOT speak to Greyhound or its insurers without legal counsel.
Greyhound has admitted it’s already contacting crash victims directly. But their goal isn’t to “make things right”— it’s to avoid responsibility by taking advantage of you. Do not provide a recorded statement or accept any settlement offer without legal counsel. It will be far less than you deserve.
Undefeated Greyhound Bus Accident Lawyers: Call 1-866-603-3636 for a Free Consult
Zehl & Associates continues to monitor developments related to the Jackson, TN Greyhound crash and will post new information as it becomes available.
In addition to being undefeated, our bus accident lawyers have won billions for thousands of accident victims in Texas, Louisiana, and across the United States, including some of the largest verdicts and settlements in Greyhound’s corporate history.
If you or a loved one were injured in this tragic Greyhound bus accident, call us for a free consultation at 1-866-603-3636 or send us a confidential email through our Contact Us page.
All consultations are free, and because we only work for a contingent fee, you’ll pay nothing unless we win your case.